<\/p>\n\n\n\n
In the event of a noise issue, the citizen should diagnose the source of the noise and report the situation in detail to the entity(ies) responsible for licensing the activity and\/or for oversight, control, and mitigation of the disturbances caused by the noise.<\/p>\n\n\n\n
The table below summarizes various typical noise-related situations. It is not intended to be exhaustive but merely indicative.<\/p>\n\n\n\n
<\/p>\n\n\n\n\n
| Noise Source<\/th>\n | Applicable Legislation<\/th>\n | Where to Complain<\/th>\n <\/tr>\n <\/thead>\n |
|---|---|---|
| \n Neighbors (noise caused by pets, music, voices, etc.)<\/p>\n <\/td>\n | \n General Noise Regulation \u2013 Article 24 <\/td>\n | \n Police Authorities<\/p>\n <\/td>\n <\/tr>\n |
| \n Commercial Establishments (restaurants and bars, supermarkets, butcher shops, gaming halls, sports pavilions, bakeries, car repair shops, laundromats, etc.)<\/p>\n <\/td>\n | \n General Noise Regulation \u2013 Article 13 <\/td>\n | \n The entity responsible for licensing or authorizing the activity (municipality) CCDR <\/p>\n Police Authorities<\/p>\n <\/td>\n <\/tr>\n |
| \n Services (banks, post offices, schools, religious activities, etc.)<\/p>\n <\/td>\n | \n General Noise Regulation \u2013 Article 13 <\/td>\n | \n The entity responsible for licensing or authorizing the activity<\/p>\n General Inspectorate of Agriculture, the Sea, the Environment, and Territorial Planning<\/p>\n CCDR<\/p>\n <\/td>\n <\/tr>\n |
| \n Industry<\/p>\n <\/td>\n | \n General Noise Regulation \u2013 Article 13 <\/td>\n | \n Licensing entity for the activity (IAPMEI, I.P. \u2013 Agency for Competitiveness and Innovation, municipalities)<\/p>\n General Inspectorate of Agriculture, the Sea, the Environment, and Territorial Planning<\/p>\n CCDR<\/p>\n <\/td>\n <\/tr>\n |
| \n Quarries<\/p>\n <\/td>\n | \n General Noise Regulation \u2013 Article 13 <\/td>\n | \n Licensing entity for the activity (Directorate-General for Energy and Geology or the respective Municipality)<\/p>\n General Inspectorate of Agriculture, the Sea, the Environment, and Territorial Planning<\/p>\n CCDR<\/p>\n <\/td>\n <\/tr>\n |
| \n Wind Farms, Energy Transmission Lines, Power Plants, Substations<\/p>\n <\/td>\n | \n General Noise Regulation \u2013 Article 13 <\/td>\n | \n Licensing entity for the activity (Directorate-General for Energy and Geology)<\/p>\n General Inspectorate of the Environment and Territorial Planning<\/p>\n CCDR<\/p>\n <\/td>\n <\/tr>\n |
| \n Transport infrastructure (motorways, main and complementary roads, national and municipal roads, railways, airports, airfields)<\/p>\n <\/td>\n | \n General Noise Regulation \u2013 Article 19 <\/td>\n | \n Licensing entity\/responsible for the operation of the infrastructure (Infraestruturas de Portugal S.A., municipalities, ANA \u2013 Portuguese Airport Authority, airfield administration) or motorway concessionaires<\/p>\n General Inspectorate of Agriculture, the Sea, the Environment, and Territorial Planning<\/p>\n CCDR<\/p>\n <\/td>\n <\/tr>\n |
| \n Festivities, sports events, public entertainment, and noisy activities held on streets, gardens, and other public outdoor areas<\/p>\n <\/td>\n | \n Decree-Law No. 204\/2012, of 29 August <\/td>\n | \n Police authority |
| \n Renovation, refurbishment, or maintenance works carried out inside residential, commercial, or service buildings<\/p>\n <\/td>\n | \n General Noise Regulation \u2013 Articles 16 to 18 <\/td>\n | \n Police authority |
| \n Temporary noisy activities not included in the two items above<\/p>\n <\/td>\n | \n General Noise Regulation \u2013 Articles 14, 15, and 18 <\/td>\n | \n Police authority |
| \n Other noise sources (e.g., air conditioning units, bird-scarer devices)<\/p>\n <\/td>\n | \n General Noise Regulation \u2013 Article 21 <\/td>\n | \n Licensing entity<\/p>\n <\/td>\n <\/tr>\n |
| \n Vehicles<\/p>\n <\/td>\n | \n General Noise Regulation \u2013 Article 22 <\/td>\n | \n Police authority<\/p>\n <\/td>\n <\/tr>\n |
| \n Alarms installed in buildings<\/p>\n <\/td>\n | \n Decree-Law No. 114\/2011, of 30 November <\/td>\n | \n Police authority<\/p>\n <\/td>\n <\/tr>\n |
| \n Collective building equipment (lifts, booster pump systems, centralized mechanical ventilation systems, garage door automation systems, power substations, and drainage systems)<\/p>\n <\/td>\n | \n Building Acoustic Requirements Regulation <\/td>\n | \n Municipality<\/p>\n <\/td>\n <\/tr>\n |
| \n Outdoor-use equipment<\/p>\n <\/td>\n | \n Decree-Law No. 221\/2006, of 8 November <\/td>\n | \n Food and Economic Safety Authority (ASAE) and General Inspectorate of the Ministry of Labour, Solidarity and Social Security<\/p>\n <\/td>\n <\/tr>\n |
| \n Acoustic insulation of buildings<\/p>\n <\/td>\n | \n Building Acoustic Requirements Regulation <\/td>\n | \n Municipality<\/p>\n <\/td>\n <\/tr>\n <\/tbody>\n<\/table>\n\n \n |